Well... Last may I ordered a torsion axle from Dexter for the new teardrop build.
It showed up and didn't look right. They'd shipped one with a 78" hub face instead of the 74" I ordered. I was not happy. Neither was their rep. He prioritized the replacement and I had the new one within 10 days.
When it arrived, I measure it and gave it the thumbs.
And then I called the guy up. "How do I get the wrong axle back to you?" There was a long pause and then he said, "I'll call you and let you know."
And of course, he never did. So I glued this up today for a new utility trailer.
Tony