I have heard a lot of bad things about ordering from HD. They order direct from the manufacturer & get a better price, but it has to be shipped cross country. The get a lot of broken pieces. I get it from a local distributor & they have delivery daily. If I have an issue, I have a replacement the next day. I would rather pay a few dollars more for service.
Just picked up the new formica from HD. It just took 4 days and was received in perfect condition. I saved $$$$$ going through them.
Tiki Dude